Welcome to Luxora Living!

These terms and conditions govern the use of our website and the purchase of products from our online store. By using this website and making purchases, you agree to comply with and be bound by these terms. Please read them carefully before using our services.

1. Customer Care

At Luxora Living, we are committed to providing excellent customer care. Our team is here to help you with any questions or concerns you may have.

Below are the ways you can get in touch with us:

Customer Support Email: luxoralivingshop@outlook.com

Business Hours: Monday to Friday, 9 AM to 6 PM (GMT)

We aim to respond to all inquiries within 48 hours. For urgent matters, please reach out during business hours.

2. Privacy & Safety

We value your privacy and are committed to protecting your personal information. By shopping with us, you agree to the following terms regarding your privacy and data security:

Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, address, email, phone number, and payment details.

Data Security: We implement a range of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or destruction.

Cookies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can disable cookies through your browser settings if you prefer.

Third-Party Services: We may share your information with third-party service providers who assist in processing orders, payment, and deliveries. These partners are obligated to keep your information secure and use it only for the services they provide to us.

Your Rights: You have the right to request access to, correction, or deletion of your personal data. Please contact us if you wish to exercise these rights.By using our website, you consent to our privacy policy and agree to the terms described above.

3. Payment Methods

We accept the following payment methods for your convenience:

Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.

PayPal: You can securely make payments using PayPal, which allows you to pay with your PayPal balance, credit, or debit card.